Shipping policy
Shipping Policy
Last updated: 02/09/2026
At Zolthaire, each piece is prepared with intention and care. Some items are created in limited quantities or produced on demand, which may affect processing times.
We appreciate your patience as your order is prepared.
Processing Time
Orders are typically processed within 2–5 business days.
For certain items, processing may take longer:
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Artwork: 5–10 business days
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Jewelry: 5–10 business days
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Clothing: 3–7 business days
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Books: 2–5 business days
Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times after shipment:
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United States: 3–7 business days
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International: 7–21 business days
Jewelry Shipping Times: 14 - 24 business days domestic and international.
Shipping times may vary depending on location, customs processing, and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Destination
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Package weight
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Shipping method
Occasional free shipping promotions may be offered.
Tracking
Once your order ships, you will receive a tracking number by email.
Lost or Delayed Packages
Zolthaire is not responsible for:
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Carrier delays
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Lost packages marked as delivered
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Incorrect shipping addresses provided at checkout
If you experience a delivery issue, please contact the shipping carrier first. You may also contact us at:
info@zolthaire.com
We will do our best to help.
International Orders
Customers are responsible for:
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Customs fees
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Import taxes
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Duties required by their country
These charges are not controlled by Zolthaire.